10Four.net

Merchant Disclosure

Last updated: May 2025  ·  Governing law: England & Wales

Ten Four Operations Ltd ("we", "us", "our") acts as the merchant of record for selected affiliated digital platforms and services. This disclosure explains our role and what it means for customers of those platforms.

As merchant of record, Ten Four Operations Ltd may appear as the seller and biller on your payment statement for purchases made through affiliated platforms and services.

Our Role as Merchant of Record

For selected affiliated digital platforms and services, Ten Four Operations Ltd is the merchant of record. This means we may be responsible for the sale, billing, and payment administration relating to those services, while the underlying service may be operated by an affiliated platform.

Services We Provide

In this capacity, we may provide:

Customer Responsibilities

Customers are responsible for reviewing the applicable service terms before purchase. The terms, features, and refund rules of the specific platform or service you are buying from apply to your purchase, alongside this disclosure.

Billing, Refunds & Support

Questions about a charge, a refund, or a service can be raised through our official support channel. Refunds are handled in line with our Refund Policy, and complaints in line with our Complaints Policy.

Contact

Ten Four Operations Ltd
Company number: 16987174
128 City Road, London, United Kingdom, EC1V 2NX
Email: support@10four.net
Website: 10four.net

10four.net is a trading name of Ten Four Operations Ltd, registered in England & Wales (Company No. 16987174). Registered address: 128 City Road, London, EC1V 2NX.

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